Within 14 DAYS of delivery, provided that the condition of the returned item is consistent with its original new condition as shipped & received at the time of your purchase. Shipping costs cannot be refunded.
Please see Exchanges/Returns for more information.
OUR GUARANTEE: Firecracker + Faribault Woolen Mill Co. stand behind the quality and craftsmanship of each product we sell. Your 100% satisfaction is our paramount goal, so should you encounter any defects in material or workmanship with your purchase, we will gladly repair or replace it.
Thank you for shopping Firecracker. We appreciate your visit.
Wool is the original "miracle" fiber. It’s naturally stain, wrinkle and water-resistant so rarely needs cleaning. The best way to refresh woolens is to simply shake or gently brush and hang outdoors for a few hours.
DRY CLEAN ONLY is recommended. You may also hand wash in cold water with a mild cleaning agent designed for wool. Line dry, taking care to rotate to prevent stretching. Iron on low only, if necessary. Do not bleach.
Note: "Hand wash" does not mean the "Gentle" or "Hand Wash" cycle in a washing machine. Mechanical agitation can cause the fibers to interlock, so be sure to heed these instructions or significant shrinkage and changes in texture could occur.
PILLING PREVENTION + REMOVAL comes into play when wool fibers become intertwined on the surface of the woolen as a result of wear, abrasion or even gentle use. The finer the wool, the more susceptible it is to pilling. The most effective way to remove pills is to use a lint brush or nylon-bristled garment brush in the same direction along the length of the woolen. Regular, gentle brushing can prevent most pilling.
WRINKLE REMOVAL is a snap. Simply hang your item for an extended period and wrinkles will smooth out, usually within 24 hours. Woolens can also be ironed on a low setting or carefully steamed.
MOTH PREVENTION is another snap, since most Faribault woolens are pre-treated to make them moth resistant. To keep it that way, brush your item clean -- or, if soiled, clean according to the instructions above -- and store in an airtight container when not in use for extended periods.
Note: Cedar and herbal products offer limited protection, and only when the fragrance is very strong.
Faribault Woolen Mill Co.
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